• How it works
    • Getting Started
    • ROC
    • Digital Delivery
    • Frequently Asked Questions
  • Products
    • Design a Bot
    • Pick a Bot
    • Manage a Bot
  • Pricing
  • About
    • About
    • FAQs
    • Knowledge Center
  • How it works
    • Getting Started
    • ROC
    • Digital Delivery
    • Frequently Asked Questions
  • Products
    • Design a Bot
    • Pick a Bot
    • Manage a Bot
  • Pricing
  • About
    • About
    • FAQs
    • Knowledge Center
  • Twitter
  • LinkedIn
  • Terms & Conditions
  • Privacy Policy

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Frequently Asked Questions

Find the answers to your frequently asked questions

  • 01

    Where are the Bots hosted?

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    The Bots are hosted in a secure SOC1 data center in Chicago.

  • 02

    How do I set up the Bot to run in my environment?

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    We set up a call to go through all the steps and share any logins that you need.

  • 03

    I can't find exactly the Bots I'm looking for to manage my process

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    We can help you develop a bespoke Bot that’s precisely tailored to your needs.

  • 04

    Will there be more Bots added to the Pick a Bot section?

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    Yes, we’re always adding Bots as we develop them for different processes.

  • 05

    What happens after I place my order?

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    As soon as you’ve placed your order, we’ll send your username and account activation details by email. We will get in touch to talk through all the information we need to automate your process. We’ll explain what will happen and exactly what we need from you.

  • 06

    What does the payment profile look like?

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    The initial payment is for two months. After this, your service will be up and running. You’ll continue to pay monthly for the rest of the year.

  • 07

    What happens if my Bot stops working?

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    Our Bots are constantly monitored to keep them performing at their best. If our technical team spots a software bug or error, they’ll fix it. If you need to change something proactively, we offer a Manage a Bot service to take care of everything, including simple process changes.

Need more answers?

We're here to help you in person - ask us directly about powering up your processes with Bots by the Hour.

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London: +44 781 748 8951
US: (408) 899-0140
[email protected]

About us

Bots by the Hour is developed and delivered by Lanshore. We are a leading specialist software technology provider with long experience and deep expertise in the fast-evolving field of robotic process automation.

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